Privacy Policy

Welcome to Goodkey Machinery Import & Export Co., Limited. We respect your privacy and are committed to protecting the personal and professional data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our B2B services.

1. Information We Collect

In the B2B machinery industry, we primarily collect information that helps us facilitate business transactions and technical support.

Contact Information: Name, job title, company name, business email address, and phone number.
Inquiry Data: Information provided when you request a quote, technical specifications, or catalogs.
Technical Data: IP address, browser type, time zone settings, and usage patterns on our site (collected via cookies).
Transaction Data: Details about products you have purchased or inquired about for your business operations.

2. How We Use Your Information

We use the collected data to provide a seamless professional experience:

Order Fulfillment: Processing quotes, orders, and shipping logistics for machinery and parts.
Customer Support: Responding to technical inquiries and providing after-sales service.
Business Communications: Sending updates regarding new machinery models, industry exhibitions, or price adjustments.
Website Optimization: Analyzing traffic to improve our interface and product categorization.

3. Data Sharing and Disclosure

We do not sell your business data to third parties. We only share information with:

Logistics Partners: To deliver your machinery and handle customs clearance.
Payment Processors: To ensure secure financial transactions.
Legal Compliance: If required by international trade laws or government regulations.

4. Cookies and Tracking

We use cookies to enhance your browsing experience.

Necessary Cookies: Required for basic site functionality.
Analytical Cookies: Help us understand which machinery categories are most popular so we can improve our inventory.
You can manage your cookie preferences through your browser settings.

5. International Data Transfers

As an Import & Export company, your data may be processed in countries outside of your residence. We ensure that all transfers comply with applicable data protection laws and that your information remains secure through encrypted channels.

6. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes SSL encryption for all data transmissions and restricted access to sensitive business files.

7. Your Rights

Depending on your location (e.g., EU GDPR or California CCPA), you may have the following rights:

Access: Request a copy of the data we hold about you.
Correction: Ask us to update inaccurate business information.
Deletion: Request that we delete your professional contact data.
Opt-out: Unsubscribe from marketing emails at any time via the "Unsubscribe" link.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Privacy Team:

Goodkey Machinery Import & Export Co., Limited

Email: Sales@touchkey-china.com

Factory Address: No 1275, First Road, Dianqian, Huli District, Xiamen, Fujian, China

Website: https://www.touchkey-china.com